I came in to have my DL changed to my new married name. Myrta Cortez is the young lady who helped me. I was handed a form at window 3 to fill out, but there were not any pens available. I apologized to her for not having the form filled out, but she was so kind and patient and let me sit and fill it out at her station. It's nice to have someone pleasant, and with a great smile help you! Thanks Myrta!