My birth certificate had different spelling than my driver license, SSN, and many other documents. In order to renew there had to be some changes. Kathleen took care of my problem! She requested much information and when this was provided she solved the issue fast. She was proficient, polite, courteous and certainly a credit to the DPS office. Thank you very much, Kathleen for a job well done. It was a pleasure to meet you and I wish you much success in your career.