I would like to take a moment to commend one of your employees. I had the pleasure of working with Mr. Fernando De La Garza in reference to issues with my training school license. Mr. De La Garza was professional, cordial, patient and very informed as to the process. Most importantly, Mr. De La Garza displayed a very strong set of interpersonal skills by remaining understanding while showing empathy. At this time I ask that Mr. De La Garza be commended for a job well done. His actions are in keeping with the highest traditions of Customer Service.