With all the COVID-19 chaos in the world, the ladies at the Palestine office went above and beyond to help me today. I needed a simple name change. Christina Hohlt greeted me with professionalism while adhering to all the safety regulations. She was wearing her required protection and got me through the screening process quickly. When I got inside, Alicia London greeted me with a smile. All of these ladies were very helpful and got me through the name change process very quickly. I highly recommend the office in Palestine. Very friendly and using all preventative measures to keep themselves protected from the public as well as keeping the public protected from them. Very professional group of women.