I would like to express my profound gratitude and highest praise to Lata Koirala. Her incredible patience, dedication, and kindness, while assisting me with a COVID-crisis complication in the services I required, are unparalleled. She was a shining light in the midst of so many seemingly insurmountable obstacles, and most importantly in a time of such difficulty for all, she put a human face and touch on what could have been a cold, inflexible, bureaucratic process. Any amount of extra humanity shown in such trying times as these is the most precious, priceless thing we can hope to encounter when going about what used to be ordinary tasks. Thank you again for the extra care and flawless execution of a complicated process.