I went to the Rockwall location to renew my license. I had a 1520 appointment to which I was 30 minutes late due to a wreck on I-30 shutting down the road. I figured I would have to reschedule my appointment. The gentleman greeting people at the door stated he knew there was a wreck and they would get me in. Joyce waited on me, she was very professional and courteous. All total I was in and out in under twenty minutes. A very relaxing end to a stressful start.